Human Resource Development in Public Sector Banks

Bank industry in our country has been developing fastly and it has been assigned a crucial role in the country's economic development. In view of its expanding role in the national economy and huge public funds at its disposal, the banking industry operations need to be streamlined with focus on improving the quality of services rendered by the bank employees to the customers in particular and to the society in general. Since 1980's there has been considerable progress in the development of human resources in the banking industry, especially in the Public Sector Banks (PSBs). whose major objective is to help accelerate the pace of economic development with special attention to the priority sectors.